Content AI

Our Content AI enables businesses to create content using AI assistance. It can generate social media posts, emails, website headlines, blogs, and more based on user-defined parameters.

The Content AI introduces an adaptive content generation experience. When creating a new post with Content AI, the form now dynamically adjusts its questions based on your selected social platform (like Facebook, Instagram, or LinkedIn) and content type (such as Post or Reel). This ensures you only answer the most relevant questions, making it easier to produce targeted, on-brand content for each channel.

Key Benefits of Content AI Guided Content Questions

Platform-Specific Guidance: Only see questions that matter for your chosen platform and content type, reducing clutter and confusion.

Brand Voice Consistency: Brand Voice fields are auto-filled to keep your messaging on-brand, but you can still customize as needed.

Streamlined Workflow: Mandatory fields are always visible, while optional questions are tucked away in a collapsible menu for a cleaner interface.

Clearer Content Goals: Guided questions help you define your message, content goal, and call-to-action (CTA) for each post.

Improved Engagement: Posts are more relevant and tailored, leading to better audience interaction and less manual editing.

Time Savings: Spend less time tweaking AI-generated content and more time engaging with your audience.

Guided content questions are an advanced enhancement to Content AI inside Social Planner that help you create more relevant, targeted content. Instead of relying on generic AI prompts, you’ll now fill out a dynamic, platform-specific form that adapts based on your selected social platform and content type. This ensures your posts are optimized for each channel and perfectly aligned with your brand messaging.

Key Benefits of Guided Content Questions

Guided content questions improve your content creation process by making it faster, smarter, and more personalized.

Adaptive experience that automatically adjusts to different platforms (like Facebook, Instagram, LinkedIn) and content types (Post, Reel, etc.).

More relevant content that matches your chosen goal and message.

Integrated Brand Voice fields to keep your content on-brand and consistent.

Streamlined workflow, with required fields shown first and optional fields tucked away until needed.

Improved engagement, thanks to clearer, more tailored content designed for each platform.

We Create High-Impact AI Content

We offer these services so you get the most out of your posts:

·       We clearly define your key message and goal, so the Strong AI can create a focused and effective post.

We leverage your Brand Voice settings to ensure tone and style are consistent with your business identity.

We add extra context and fine-tune your content for even higher accuracy and relevance.

We always review the generated content to make final tweaks and ensure it aligns with your campaign strategy.

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Frequently Asked Questions

·        Q: Can I use this feature for every social platform?
 Yes. It supports Facebook, Instagram, LinkedIn, and all other platforms

·        Q: Can I save my draft if I don’t finish?
 Yes. You can save your progress as a draft and come back later to complete and publish your content.

·        Q: Can I edit or override the Brand Voice fields?
 Absolutely. While Brand Voice fields auto-fill for convenience, you can modify them at any time.

Reviews AI

We automate the management of reviews with Reviews AI, offering suggestions or autopilot responses to customer feedback, thus streamlining reputation management.

Enhancing your online reputation and building trust with customers is now easier than ever with our Reviews AI feature. Whether you want to make your Google and Facebook review management more efficient or automate your review responses, our feature offers two distinct modes: Suggestive and Auto-Pilot.

We Tailor Responses to Your Brand: Customize suggested responses to align with your brand's tone and personality.

We Monitor and Customize Auto-Pilot Responses: We regularly review and adjust Auto-Pilot responses to ensure they reflect your brand's values and standards.

We Engage with Customers Beyond Reviews: While Reviews AI can handle responses efficiently, we embrace the importance of deeper customer engagement beyond review replies.

 Ask AI is a built-in virtual assistant for our platform users. It combines smart AI capabilities with your brand context to help you take action directly from a single interface.

Appointment Booking: Transfer Employee Post Appointment Booking. This enhancement allows users to seamlessly transfer the conversation to a different intended action such as successfully booking an appointment.

Key Benefits of Multi-Language Voice AI

Expanding your Voice AI capabilities to multiple languages provides several advantages:

Reach a Global Audience – Engage with customers in their native language for a more personalized experience.

Seamless Language Selection – Easily choose from seven supported languages to match your audience's needs.

Diverse Voice Options – Access a library of 80+ voices, each tailored to specific languages for more natural conversations.

Enhanced Customer Experience – Improve user satisfaction with accurate and clear responses in their preferred language.

Effortless Configuration – Simple dropdown selection makes it easy to set up Voice Agents in different languages.

Benefits of AI Voice Agents

The AI Voice Agent is a powerful tool designed to handle inbound calls, interact with customers naturally, and perform actions based on predefined goals. It leverages advanced speech recognition and natural language understanding to provide personalized and efficient customer service, 24/7. Key benefits include:

·        Natural Conversations: Handles natural speech and understands context.

·        Speech Recognition: Accurately transcribes and interprets spoken words.

·        Easy Integration: Seamless integration with your CRM and other business tools.

·        Customizable Responses: Tailor the agent’s personality and responses.

·        24/7 Availability: Offers continuous support without downtime.

Handling Calls with the AI Agents

Inbound Calls

Call Routing: Incoming calls to the assigned number are automatically handled by the AI agent during working hours.

After-Hours Handling: Calls received outside working hours follow the settings you’ve configured (e.g., forwarded to voicemail or another number).

Call Actions

During calls, the agent can perform various actions to help you manage contact data and move the lead or customer into the next step in the process.

Update Contact Fields: Automatically saves collected information to the customer’s contact record.

Trigger Workflows: Initiates predefined workflows based on call content.

End Calls: Concludes the call politely when appropriate.

Transfer Calls: Connects the caller to a human agent under certain conditions.

Send SMS: Dispatches text messages with relevant information or follow-ups.